Frequently Asked Questions

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1. Close the app forcefully 

2. Press "Update" button in App or Play store

3. Check if all fun dives and training is unlocked and accessible. If so, your app is upgraded. If not, continue to step 4

4. Open profile section. If there is red writing about a mandatory email ID (unverified), then delete the email which is there, and re-enter the email ID you used originally (delete and re-enter, even if that same email is already showing)

5. The green save button will become active and live. Press save, and an OTP will go to your email ID 

6. Enter the OTP and confirm this. Your email ID ill become registered, and text changes to green colour. 

7. Close the app forcefully 

8. Re-Open the VDI app, and all access should be granted. 

9. If the above doesnt not work for you, please email us info@vdivers.comand state your registered email ID. We will fix it for you from the backend, and come back to you with installation info. 

NB: Sometimes, incomplete missions data will be lost. This is due to local storage of progress in the original version. We will come out with a patch to recover this data, or you can go ahead and do the fun missions again. You choice 

VDI Team has a long term vision, and will recognise it’s early adopters. Anyone who downloads and registers details in their profile, in the first months of initial release (during special intro pricing times), will receive this lifelong, permanent status, which cannot be bought or assigned later. It will mean many new features in the future are free, and included for Foundation members, that others will either pay for, or not have access to at all. We would like for Foundation members to get many times the value they pay, from our platform.

 First, while there are gaming elements which will be developed further over time, this is not just a game. It’s an advanced diving simulator incorporating complex programming to include buoyancy

control, ear equalistaion, it includes a full Buhlman algorithm, air monitoring based on an estimated sac rate, realistic diving trim and kicking. Realistic bottom formation as well as a large variety of marine life. It also includes a training system with interactive skill performance for skills like mask clear, regulator clear and ascent descent procedure. This is a highly sophisticated app by any standard.

Games are typically free or priced at a low entry price, but then the user will typically spends a

significant amount of money to access all areas and pay for in app purchases. Our initial release as

stated is far more advanced than the entry point of most games, but as stated you’re paying for a

dive simulator not just a game. Very importantly this is a Foundation membership, your cost

includes access to all current features and regular updates for the first year.

 We have targeted phase one roll out at existing divers and in particular the dive industry to get

feedback we can include in future releases. The second release will be implemented in just two

weeks.

All future upgrades are free for all Foundation members. This is not a download play and discard

app – it is a long- term investment.

The two company directors have more than 50 years industry experience between them and are

well aware of various financial models in the industry. We designed this App specifically to grow the global market and while we see the benefit in a commission structure the real benefit comes from the industry growth this App will create.

We are open to a reseller model, but we need to consider the technical aspects and financial model. The App store/ Play store already takes a significant fee. As we develop further in app purchase options, we will have more revenue opportunities that enable us to look at an ongoing revenue sharing option. We are in the launch phase, and we are in unchartered waters, no one has ever done what we are doing and until we see how everything unfolds and the best way to set up a

reseller option our focus is on delivering a product that will expand your business and the industry

in general.

The real value is in how this App can be leveraged to send your business into overdrive. Diving has a high barrier to entry to learn to dive and retain divers. That’s why as an industry we get less than .05% recruitment and 80% drop out rate. The irony is that diving has an extremely high interest level that has never transitioned into industry growth, the VDI App will have change this situation. 

Acquisition- The VDI App breaks down all the barriers to introducing potential divers to diving. By sending information about the App to your customer base users will use the App and show their friends and family how much fun diving can be.

By sending a link to the App to people who inquire about diving if they don’t sign up for a course straight away the App may be just enough to excite them to sign up for a course.

Retention -The VDI App creates a constant link to keep divers involved in their sport. It introduces divers a full range of con ed courses and is a constant source of reinforcement of the importance of Con Ed

Re discovery- this is the ideal complement to a refresher to re-ignite interest after time out of the water. Especially valuable after Covid. 

 We have made an enormous investment in this platform and unfortunately we cannot give our

product away free.

While we understand there may be good reason under special circumstances to give the App away

so you can trial the platform at this time we are not set up for this and we do not have the time to

assess every individual request. At just $35 introductory price you will get incredible value and Foundation membership, only available to early adopters.

 At some point we may go down this path for a very limited “taster” but this is not close to the

extensive offering we are making to foundation members.

- Prepare students for in person, in water training 

- Integrate into your training system fully, for all new students 

- Promote continuing education, and more courses at your store 

- Promote equipment sales and ownership – they buy from you 

- Market your operation, by the VDI friendly operator map 

- Showcase your future tech approach to your divers 

Yes, sure! We welcome all feedback and suggestions (negative and positive).

We have a survey form here and would love if you have time to receive it from you.

 We are constantly growing, and open to career enquiries from designers, modelers, 3D and 2D animators, riggers, developers, architects, and more, who would like to join our VDI Team. We also are looking at any experts, in all diving related fields, who may like to contribute their skills or ideas.